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  • Do you ship internationally?
    Yes, I ship worldwide. Shipping is calculated at checkout for all orders.
  • When will my order be dispatched?
    Prints: Please allow up to 5 business days for dispatch. These are printed and shipped directly from my trusted print partner. Originals: Please allow up to 7 business days, as each piece is carefully packaged from my studio in Bendigo, Australia. You’ll receive tracking details via email once your order has been shipped.
  • What should I do if my order arrives damaged?
    All parcels are insured with the shipping company. If your order arrives damaged during transit, please email me at am_creative@outlook.com as soon as possible. Please include the following in your email: Photos of the outer packaging when you received it Clear photos of the damage to the item(s) Once received, I will coordinate with the shipping company to find a resolution.
  • What is your returns policy?
    As each piece of art is an original piece and handmade, we do not accept returns or offer refunds for change of mind. Please make your selections carefully before purchasing.
  • Are your prints high quality?
    Yes — all original artworks are professionally photographed to capture every detail and texture. I partner with a trusted Australian print lab to produce high-quality fine art prints, using premium art paper and archival inks for rich colour, sharp detail, and long-lasting durability. anage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I frame the prints myself?
    Yes! Paper prints are sold unframed so you can choose a frame that suits your space. Standard sizes make it easy to find ready-made options.
  • Do you offer custom artwork or commissions?
    I am fully booked for commissioned pieces for 2025 and 2026. You can stay up to date if any spots become available by subscribing to my mailing list.
  • What is the difference between an original and a print?
    An original artwork is created on canvas with paint brushes and palette knives to create the three-dimensional effect, that you can see and feel the texture raised on the canvas. A print is a professional photograph of an original, that is then reproduced as a high quality paper print, that comes rolled for you to place in a frame and hang it yourself. Paper prints are a cost-effective option for those who are not able to purchase the original, but love the design and aesthetic of the original. The print does not have texture to it.
  • How do I access my digital download?
    Once purchased, you’ll receive a download link directly to your email (in your order confirmation). Please check your spam/junk folder if you don’t see it right away.
  • Are the tutorials beginner-friendly?
    Absolutely. My guides and tutorials are created for artists of all levels — whether you're just getting started or looking to grow your creative business.
  • Is there a community I can join after purchasing?
    Yes! If you’ve purchased one of my guides, ebooks, or DIY kits, you’re invited to join my private Facebook group — a space created just for A&M Creative ‘students.’ It’s a supportive, collaborative community where you can share your progress, ask questions, and connect with others on a similar creative journey. Details on how to join will be included in your download or order confirmation email. If you have not received an invite, please email me at am_creative@outlook.com
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